I was the team lead for 7 individuals on the Alexa IOT team which was 1 of the 11 teams that participated in the Americas 24-hour Hackathon in Denver sponsored by our parent company Aegon.

Within a 24-hour period we developed an Alexa skill that condensed our retirement onboarding journey from 30 minutes online to 3 minutes using Voice Recognition integration so Alexa would authenticate the user’s voice, match it to the user on our customer records with the call center VOI on record and populate all required information to onboard the user into a retirement plan by simply just speaking to Alexa.

If the user did not have any VOI on file then Alexa would prompt the user to verify a few authenticating questions and then send an SMS with a code that would ID the user and populate the require information for onboarding with in 4 minutes.

Click here to watch a short video of the Alexa Skill tha we built for the hackathon